Terms & Conditions

Last updated: 9. 3. 2026

1. Introductory Provisions

Tyto obchodní podmínky (dále jen „OP") upravují práva a povinnosti mezi poskytovatelem služeb:

• Name: Webnetwork
• Registered Office: Czech Republic
• E-mail: info@webnetwork.cz
• Phone: +420 720 950 900

(dále jen „poskytovatel") a objednatelem služeb (dále jen „objednatel") při poskytování služeb v oblasti tvorby a správy webových stránek, e-shopů a webových aplikací.

2. Subject of Performance

The provider undertakes to create the work for the client according to the specification agreed in the order or contract. Services include:

• Website and e-commerce development
• Custom web application and information system development
• Graphic design and branding
• SEO Optimization
• Website management and maintenance
• Programming services and automation

3. Contract Conclusion

The contractual relationship arises based on:

• A written order confirmed by the provider, or
• A contract for work signed by both parties

The order must contain the work specification, required scope, and deadlines. The provider will confirm the order by email within 5 business days.

4. Price and Payment Terms

• The price of the work is determined by agreement based on the provider's price quote.
• The provider is entitled to request an advance payment of up to 50% of the total price before starting work.
• The balance is due upon delivery of the work, with a 14-day invoice payment term unless otherwise agreed.
• In case of late payment, the provider is entitled to charge late interest of 0.05% of the outstanding amount per day of delay.
• The provider is entitled to suspend work in case of unpaid invoices.

5. Client Cooperation

The client undertakes to:

• Provide all materials necessary for the realization of the work (texts, images, logos, access credentials) within the agreed deadline.
• Respond to the provider's questions and approval requests within a reasonable time.
• Ensure that the provided materials do not infringe third-party copyrights.

In case of failure to cooperate, the delivery deadline is extended by the period corresponding to the client's delay.

6. Deadlines and Work Delivery

• The delivery deadline is set in the order or contract.
• The work is delivered by making it available to the client (deployment on the client's server or handover of source files).
• The client is obliged to accept the work and submit any comments within 10 business days of delivery.
• If the client does not submit comments within the specified period, the work is considered approved and properly delivered.

7. Copyright and Licensing

• Graphic designs, source code, and other creative outputs created by the provider are copyrighted works under Act No. 121/2000 Coll., on Copyright.
• Upon full payment, the provider grants the client a non-exclusive license to use the work for their business activities without territorial or time limitations.
• The client is not authorized to distribute, sell, or provide the work to third parties without the provider's written consent.
• The provider reserves the right to include the work in their portfolio as a reference.

8. Defect Liability and Warranty

• The provider provides a warranty for the work for 6 months from delivery.
• A defect is considered to be a discrepancy between the work and the agreed specification. Changes caused by the client's or third parties' interference, browser or operating system updates are not considered defects.
• Complaints must be submitted in writing (by email) with a description of the defect. The provider undertakes to assess and fix the defect within a reasonable period.

9. Limitation of Liability

• The provider is not liable for content provided by the client or its compliance with legal regulations.
• The provider is not liable for outages of third-party services (hosting, domains, email services).
• The total amount of damages is limited to the price of the work.

10. Confidentiality

Both parties undertake to maintain confidentiality regarding the other party's confidential information obtained in connection with the contract. This obligation persists even after the cooperation ends.

11. Contract Termination

• Either party may terminate the contract in case of material breach of obligations by the other party.
• The client may terminate the contract at any time before completion but is obliged to pay the provider for work already performed.
• The provider may terminate the contract if the client's payment is delayed by more than 30 days or in case of repeated failure to cooperate.

12. Final Provisions

• Legal relationships not covered by these T&C are governed by the laws of the Czech Republic, in particular Act No. 89/2012 Coll., the Civil Code.
• Any disputes shall be resolved by the competent court in the Czech Republic.
• The invalidity of any individual provision does not affect the validity of the remaining provisions of these T&C.
• The provider reserves the right to amend these T&C. The current version is always available on this website.
• These terms and conditions are effective from March 9, 2026.